If you just downloaded the Toolbox and not the firmware update the update does not work properly as the plain toolbox is not linked to the firmware file to be downloaded. After the download is complete unzip the folder and run the Toolbox from that folder. The update should work properly at that point. It is recommended to reboot the computer after running the update if the firmware version does not change on the initial section of the Toolbox. Sign up to join this community. The best answers are voted up and rise to the top.

Home Questions Tags Users Unanswered. Asked 3 years, 2 months ago. Active 6 months ago.

Crucial MX500 500GB 3D NAND M.2 Type 2280 Internal SSD

Viewed 32k times. Device scan complete. Updating views Peter M. Peter M Peter M 3 3 gold badges 13 13 silver badges 21 21 bronze badges.

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Did you try with a Mac if it works? Hastur Thanks for pointing out the OSX support. I have been so fixated on Windows that I missed that. It is a potential option for updating the firmware, however ultimately I do want the toolbox to run on Windows as it also performs other tasks. I was unlucky, I was searching for Linux support to propose you a Linux Live Usb to fix the firmware from another OS in the hope it can fix the windows dark side too I notice now.

Which version of Windows 7 do you have? I mean SP1? Because it is reported in the pdf manual "update process. You must be running Windows 8. I see irony even in the fact that we posted co. Although it might be worth a try as Kingston may be lying.

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Overmind Overmind 8, 3 3 gold badges 16 16 silver badges 31 31 bronze badges. Also starting the Kingston software as Admin. Starting as admin, does that mean "starting from an admin capable account and I get an UAC and pressed allow", or "right click, run ad admin"? I get UAC in both cases. The icon for the Toolbox is decorated with the Admin shield.

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However, I do not advise it if the disk is working well. Why fix it if it ain't broke? JakeGould As per my post the SSD manager sees that there is a drive connected to the system, but it does not see a Kingston SSD connected to the system. If so then this may enable your ability to use the SSD.

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Be warned: with ANY low-level tool you run the risk of destroying all data on that drive though it is very very very small of a chance; it may be more accurate to say it's a non-zero chance than to say you're Same problem here. From DELL nobody answer my question. Very poor customer care support. I have no luck with Dell customer support either.

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Good to know that it worked for you. What is your BIOS version btw?

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  5. It picked it up and started installing. Browse Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. No primary device in bios.

    Crucial MX500 1TB SATA 2.5" 7mm (with 9.5mm adapter) Internal SSD Installation

    I used acronis to move my data to the drive so I know it works. Any ideas? All forum topics Previous Topic Next Topic.

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